Common questions from customers.

How do I maintain my tile floor? 
Sweeping and vacuuming regularly. Using floor mats placed inside and outside of the exterior entry ways helps minimize tracked in dirt. Damp mopping or wiping with a PH balanced neutral cleaner and warm water. Thoroughly rinse and dry the surface after washing. You should not use a detergent because soap films can leave a dull appearance. Do not use scouring powders, vinegars, or cleaners with strong acidic or alkaline agents.

Do I need to seal my grout? 
Sealing the grout will add a barrier that will give you time to clean up a spill. Sealing one time will not make your grout forever stain proof. Sealing is a great start to maintaining the original appearance, regular care and maintenance should follow. Areas that are susceptible to heavy spills like kitchen floors and backsplashes behind cooktops can be sealed once a year. Grout cleaners are available for stubborn stains.

What's the difference between ceramic and porcelain tile? 
Porcelain tile is made from a finer grade of clay, it is fired at a higher temperature for a longer period of time, resulting in a harder, denser, less water absorbent tile. It can be used in a freeze/thaw conditions where as a ceramic tile is not recommended. Ceramic & Porcelain tile is tested for surface traction, resistance to cold, heat, chemical damage breaking strength, and stain resistance. Click here to see how tile is rated for surface wear, and resistance to water. For most interior installations. Such as floors, walls and showers focus on the size, pattern, price and color that works best for you in a tile rated for the use you intend it for rather than whether or not it is ceramic or porcelain.

Does RSM Tile offer a warranty? 
RSM Tile provides a one year warranty on all installations.

Can RSM Tile remove my existing flooring? 
Yes, we can remove existing tile, hardwood, carpet and vinyl.

What is engineered hardwood flooring? 
Engineered hardwood floors are real wood floors that are manufactured using multiple layers of different wood veneers. The sub layers can be of the same species or of a different species. The grain of each layer runs in different directions making it very stable with fluctuations in humidity and temperature. The top layer of engineered hardwood flooring consists of high-quality wood.

What to know about shopping for hardwood flooring? 
Hardwood flooring is available in many different species and finishes, plank width and plank length. The species and finish are the biggest factors that influence the price. Durability of the wood is the most important factor in making your selection. There is a measuring system used to determine a hardwood floors hardness to help you choose which hardwood species to use in your home. Click here to see The Janka Hardness Scale.”

How do I maintain my hardwood floors? 
Vacuuming regularly. Using floor mats places inside and outside of the exterior entry ways helps minimized tracked in dirt. Sweeping with a microfiber pad such as Swiffer, picks up debris that even fine bristle brooms leave behind. Check out Bona hardwood floor cleaners and polish.

Wood Floor